When I envisioned opening my insurance agency, my primary goal was to provide the best customer service and have the highest customer satisfaction possible. I knew that to achieve my goal I had to create an environment where the employees found enjoyment and satisfaction in their work and were rewarded for their efforts. My door would always be open for them to share their thoughts and ideas with me, in an honest and straight-forward manner. We would evolve, grow and prosper as a team, where each person “knew” they contributed to the overall success of the agency. With that in place, our clients and our vendors would “know” how important they were to us, but most importantly they would know how important their success and well-being were to us. After 27 years as a Producer, I decided it was time to turn my dream into reality.
That dream officially became a reality on January 22, 2018. With the help of my incredibly talented and hardworking staff, and every one of my extremely loyal clients, Fidelis Insurance Services was open for business and fully functional. I am proud to say that since the opening we have grown, adding staff, and expanding our service offerings to our clients. I am extremely thankful to all our clients for their outpouring of support and countless referrals. And I am humbled by the degree of trust they place in me, which on a daily basis serves as my primary motivation to be the best that I can for each of them.
Our Mission is to make every interaction with clients, vendors, and with one another, positive and productive. Through our actions and words, we will instill trust and confidence in those we interact with, and by exhibiting genuine compassion and concern, our clients will know they are in the best place possible.
John Daniels, President